Privacy Policy

Your data is your data. We collect the minimum needed to run this site and deliver what you ask for, and we never sell, rent, or trade your personal information.

Who we are

Marcus Cole is a writer’s brand for men going through divorce, loneliness, and starting over, operated by QANT Pty Ltd (ACN 088 738 943), registered in Australia. This policy covers the Marcus Cole websites at marcuscole.me and members.marcuscole.me. Nothing here constitutes medical, psychological, legal, or therapeutic advice. For any privacy enquiry, email marcus@marcuscole.me.

What we collect

On this website specifically, we collect very little:

• Contact messages. If you use the contact form, we receive the name, email, and message you submit so we can reply.
• Aggregate analytics. We use a first-party signal, sent to this site’s own address, to understand which pages are read. It sets no cookies, does not track you across sites, and is not used to identify you individually. If you arrive from a link we tagged (for example, one of our ads), it also records which campaign and which ad sent you, in aggregate.
• Advertising measurement (Meta Pixel). When we advertise on Facebook or Instagram, this site uses the Meta Pixel. It sets a Meta cookie in your browser and sends Meta Platforms information about your visit: the pages you view, the products you look at, when you start a checkout, your browser and device details, and your IP address. Meta may link this to a Facebook or Instagram account you hold. See Advertising and the Meta Pixel below.

Purchases are made on this website at checkout, where payment is handled securely by Stripe - we never see or store your card details. Your account and the products you have bought then live on the separate member portal at members.marcuscole.me.

How we use it

Contact-form details are used only to respond to you. Analytics are used only in aggregate to improve the site. Meta Pixel data is used to measure whether our ads work, to show our ads to people likely to be interested (including people who have visited this site), and to avoid showing them to people who have already bought. We do not use your information for any other purpose beyond operating this site, sending what you asked for, and replying to you.

Sharing

We do not sell, rent, or trade your personal information. Limited data is shared only with the infrastructure needed to operate - our publishing platform (QANT) to deliver your message, Cloudflare to serve and protect the site, Stripe for any payment on the member portal, and Meta Platforms for advertising measurement as described below - and otherwise only where required by Australian law.

Advertising and the Meta Pixel

The Meta Pixel is a piece of code from Meta Platforms, Inc. and Meta Platforms Ireland Limited (Facebook and Instagram). Information it collects is sent to and stored by Meta, including outside Australia (principally in the United States), and Meta handles it under its own privacy policy. We receive only aggregated reports from Meta, not information that identifies you.

You can limit or stop this:

• Global Privacy Control. If your browser sends a Global Privacy Control signal, this site does not load the Meta Pixel at all.
• Your Meta settings. Manage how Meta uses activity from other websites under Ad preferences and Your activity off Meta technologies.
• Your browser. Block or clear third-party cookies, or use a content blocker.

Security & storage

The technical side - where your data is stored, how it’s secured, and how long it’s kept - is handled by QANT, the platform that publishes this site. If you’d like that detail, you can read QANT’s full privacy and security policy at qant.au/privacy. It covers the infrastructure behind this site for anyone who wants to look.

The Keep - zero-knowledge by design

The Keep, our secure vault for the documents and passwords you store during a separation, is zero-knowledge: your content is encrypted on your device with a key only you hold, so neither we nor the platform can read it. The trade-off is real and deliberate - if you lose your key, the data cannot be recovered by anyone, including us. Sharing with a third party (such as a solicitor) grants access only to what you choose, and you can revoke it at any time.

Your rights

Under the Australian Privacy Act 1988 you may request access to, correction of, or deletion of the personal information we hold about you. Email marcus@marcuscole.me and we’ll action it.

Changes

We may update this policy as the site evolves. Material changes will be reflected in the “last updated” date above.